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Quick Tips

In your course, click on ”Participants” to see a list of your classmates and the last time they logged in.  This is helpful when you want to help from a classmate.  You can see who else might be online at the same time as you so you can ask them first.  (see figure 1 below)

You can dock some of the block to clean up your page and expand the view of your course content (see figure 2 below).

In your course, place your mouse above the small white box.  Notice the box that appears—allowing user to dock this block.  There is a similar box on all blocks.  

All of my navigation blocks are gone on Moodle.  Where did they go?

You can also undock all of the blocks to view them again.  This sometimes happens when a user does not realize that he or she docked the items (see figure 3 below).

My professor posted an article/resource/assignment and I was able to view it once, but now its gone.  What should I do?

Some professors do not use the Moodle site or do not make the course visible to students until after the first day of class.  Solution: ask your professor on the first day of class if he or she uses Moodle.  In the event that they do use Moodle, and you still cannot view the course, contact the Elearning staff.  [email protected] or 858-635-HELP (4357) and press option 2. 

Some professors limit the access of certain resources, quizzes, or assignments by choosing a date range on the Moodle site.  If you believe this has happened in error, contact your professor first and copy the professor in any email that you send to [email protected]

I am trying to upload a word document to Moodle to complete an assignment.

The maximum file size for an upload is 50MB.  If your document is larger than this, contact your professor to make other arrangements for submission. 

If you are beyond the deadline for assignment submission, you will be unable to upload the document.

If you have already uploaded a document to that assignment you will also be blocked from adding a second document.  

Figure 1 (clicking on participants)

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Figure 2 (Docking the block)

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Figure 3 (Undocking the block(s)

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Notice that all of the blocks are docked on the left hand side of the screen.  One block can be undocked by clicking on the tab, or all can be undocked by clicking "undock all."

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Contact the IT Helpdesk at:
support@alliant.edu
858.635.4355