Alliant Information Technology
[email protected]
  • Home
    • Satisfaction Survey
  • Security
    • Barracuda
    • Data Loss Prevention
    • Defender
    • Email Quarantine
    • Email - Spam Reporting
    • ModernAuth
    • MS Credentials Backup/Recover
    • Self-Service Password Reset
    • Sensitive Information Security
    • Setup Multi-Factor Authentication >
      • MFAHelper
      • Passkeys
    • Upfort
  • Canvas
    • AMS
    • Canvas Studio
    • To Do List (Mobile)
    • Canvas Companion >
      • General Course Information
      • Share/Copy My Course
      • Import Shared Course from File
      • Download Course Roster
      • Canvas Emails and Messaging
      • Course Nickname
      • Section Crosslisting
      • Customize Course List
      • Course Crosslisting
      • MS Teams
      • Turnitin
      • Turnitin Grading
      • Turnitin - Students
      • Large Files/OneDrive (Content Editor)
      • Large Files/OneDrive (Module Items)
      • Canvas - File Storage/Large Files
    • Canvas Notifications
  • Webconference
    • Kandao
    • Kaptivo
    • Rally
    • Scribe
    • Teams
    • Zoom >
      • Change Display Name
      • Downloading Your Zoom Cloud Recording
  • Applications
    • Adobe Acrobat >
      • Digital Signature
    • CNS Info >
      • Profile Update (Students)
      • CNS Citrix Install MacOS
    • Five9 >
      • Five9 for Salesforce Install
      • Five9 Removing SoftPhone Mac
      • Five9SoftPhoneSalesForce
      • Five9SoftPhoneHTML5
      • VCC-Error-Five9-Server-Unavailable
    • Foxit
    • NVivo
    • O365
    • OneDrive Sync
    • OneNote
    • Outlook >
      • Outlook Tips
    • Proctorio
    • Qualtrics
    • ReGroup >
      • Update contact info (Students)
      • Update Contact Info (Faculty/Staff)
    • SalesForce for Outlook
    • Setup Email on iOS device
    • SPSS >
      • Amos
      • Statistics
    • Teaching Channel
    • TeamViewer
    • Turnitin
  • Resources
    • Alliant App
    • Alliant Wi-Fi >
      • ForgetWiFi
      • Alliant Wi-Fi Info
    • Create a Personal Email Contact Group
    • Android
    • Help App
    • Housing
    • Parking
    • Phones >
      • SoftPhoneMaxUC
      • Phone Forwarding
      • Phone Forward for Conditional Time Period
      • Phone HuntGroup login/logout
      • Reset Phone to Factory Defaults
    • Technology Humor

Information Technology Helpdesk


Picture
Alliant Information Technology Helpdesk support is provided by Alliant student workers. Please respect the fact that they are students and colleagues. Although they are professional and technically proficient, their studies at Alliant are most likely in a field not directly related to technology.

IT Helpdesk hours are M-F 7:30 am - 7:30 pm and SA 7:30 am - 3:30 pm.
You can contact the IT Helpdesk at  [email protected] or
858-635-4357.

Information Technology Helpdesk assistance is provided by: Kyle Anderson, Tim Kang, Amber Winters, Ruby Feria, Tommy Le, Brandon Polk & Olaf Koldehoff


Helpdesk Statistics a/o 3-31-2015
File Size: 78 kb
File Type: xlsx
Download File

Helpdesk Priorities and Flowchart
File Size: 27 kb
File Type: xlsx
Download File

ithelp.alliant.edu
is the property of
Alliant University

Picture

support.alliant.edu
support@alliant.edu
858.635.4355