Alliant Information Technology
858.635.4355
  • Home
    • Satisfaction Survey
  • Security
    • Barracuda
    • Data Loss Prevention
    • Email - Advanced Threat Protection
    • Email - Spam Reporting
    • ModernAuth
    • MS Credentials Backup/Recover
    • Self-Service Password Reset
    • Sensitive Information Security
    • Setup Multi-Factor Authentication >
      • MFAHelper
    • Upfort
  • Canvas
    • AMS
    • Canvas Studio
    • Canvas Companion >
      • General Course Information
      • Share/Copy My Course
      • Import Shared Course from File
      • Moodle to Canvas Import
      • Download Course Roster
      • Canvas Emails and Messaging
      • Course Nickname
      • Section Crosslisting
      • Customize Course List
      • Course Crosslisting
      • MS Teams
      • Turnitin
      • Turnitin Grading
      • Turnitin - Students
      • Large Files/OneDrive (Content Editor)
      • Large Files/OneDrive (Module Items)
      • Canvas - File Storage/Large Files
    • Canvas Notifications
  • Webconference
    • Kandao
    • Kaptivo
    • Rally
    • Scribe
    • Teams
    • Zoom >
      • Downloading Your Zoom Cloud Recording
  • Applications
    • Acrobat Digital Signature
    • CNS Info >
      • Profile Update (Students)
      • CNS Citrix Install MacOS
    • Five9 >
      • Five9 for Salesforce Install
      • Five9 Removing SoftPhone Mac
      • Five9SoftPhoneSalesForce
      • Five9SoftPhoneHTML5
      • VCC-Error-Five9-Server-Unavailable
    • NVivo
    • O365
    • OneDrive Sync
    • Outlook >
      • Outlook Tips
    • Proctorio
    • Qualtrics
    • ReGroup >
      • Update contact info (Students)
      • Update Contact Info (Faculty/Staff)
    • SalesForce for Outlook
    • Setup Email on iOS device
    • SPSS >
      • Amos
      • Statistics
    • Teaching Channel
    • TeamViewer
    • Turnitin
  • Resources
    • Alliant App
    • Alliant Wi-Fi >
      • ForgetWiFi
      • Alliant Wi-Fi Info
    • Create a Personal Email Contact Group
    • Android
    • Help App
    • Housing
    • Parking
    • Phones >
      • SoftPhoneMaxUC
      • Phone Forwarding
      • Phone Forward for Conditional Time Period
      • Phone HuntGroup login/logout
      • Reset Phone to Factory Defaults
    • Technology Humor
*Note-with the new JICS automated enrollment and course creation, professors do not need to request a course shell.  The process for obtaining a new shell is described below.

1. Course is offered in the catalog
2. Students enroll.  If enrollment quota is met, an instructor is assigned.
3. 24-48 hours after the instructor is assigned, the shell will be created.

Some of the challenges that we have seen with course shells are below.

1. Course is taught by an adjunct professor with an inactive/expired contract.  Talk to your program director to ensure your contract is current.
2. Instructor has been notified that he or she is teaching the course, but that information was not entered into CX.  Contact the AAS to ensure you have been added in CX as the professor.  Sometimes CX indicates the course is taught by "staff."  When this occurs, the course is not created.  


ithelp.alliant.edu
is property of
Alliant International University

Picture

Contact the IT Helpdesk at:
support@alliant.edu
858.635.4355