Alliant Information Technology
858.635.4355
  • Home
    • Satisfaction Survey
  • Security
    • Barracuda
    • Data Loss Prevention
    • Email - Advanced Threat Protection
    • Email - Spam Reporting
    • ModernAuth
    • MS Credentials Backup/Recover
    • Paladin
    • Self-Service Password Reset
    • Sensitive Information Security
    • Setup Multi-Factor Authentication
  • Canvas
    • Canvas Companion >
      • General Course Information
      • Share/Copy My Course
      • Import Shared Course from File
      • Moodle to Canvas Import
      • Download Course Roster
      • Canvas Emails and Messaging
      • Course Nickname
      • Section Crosslisting
      • Customize Course List
      • MS Teams
      • Turnitin
      • Turnitin Grading
      • Turnitin - Students
      • Large Files/OneDrive (Content Editor)
      • Large Files/OneDrive (Module Items)
      • Canvas - File Storage/Large Files
      • Training Opportunities
    • Canvas Notifications
  • Webconference
    • Kandao
    • Kaptivo
    • Rally
    • Scribe
    • Teams
    • Zoom
    • Downloading Your Zoom Cloud Recording
  • Applications
    • Acrobat Digital Signature
    • CNS Info >
      • Profile Update (Students)
      • CNS Citrix Install MacOS
    • Five9 >
      • Five9 for Salesforce Install
      • Five9 Removing SoftPhone Mac
      • Five9SoftPhoneSalesForce
      • Five9SoftPhoneHTML5
      • VCC-Error-Five9-Server-Unavailable
    • NVivo
    • O365
    • OneDrive Sync
    • Outlook >
      • Outlook Tips
    • Proctorio
    • Qualtrics
    • ReGroup >
      • Update contact info (Students)
      • Update Contact Info (Faculty/Staff)
    • SalesForce for Outlook
    • Setup Email on iOS device
    • SPSS
    • Teaching Channel
    • TeamViewer
    • Turnitin
  • Resources
    • Academic Technology Discounts
    • Acronyms and Terminology
    • Alliant Wi-Fi >
      • Alliant Wi-Fi Info
    • Create a Personal Email Contact Group
    • Help App
    • Parking
    • Phones >
      • SoftPhoneMaxUC
      • Phone Forwarding
      • Phone Forward for Conditional Time Period
      • Phone HuntGroup login/logout
      • Reset Phone to Factory Defaults
    • Technology Humor
Picture

Alliant Information Technology Support

Helpdesk support is available Monday - Friday 7:30 am - 7:30 pm and Saturday 7:30 am - 3:30 pm

If the Helpdesk menu, sub menu topics, or QuickLinks below do not provide the information you need,
​please select the appropriate Helpdesk request form option below.

Login, Technology Support & Special Request Forms

Picture
Login Assistance Request
Picture
Technology Support Request
Picture
Project / Special Event Request

Picture
Welcome to Alliant!

The Information Technology Department is a service department to all business and academic functions at Alliant International University. We strive to provide our students, faculty and staff with better tools to administer and manage their own training, improve the quality of university operations, and drive higher efficiency.

Technology can be overwhelming! Getting up to speed on all of your available resources shouldn't be. Be sure and bookmark the link below to find quick information pertaining to the most frequently referenced Alliant student resources.

 Alliant Information Technology Quick Start


QuickLinks

  • Alliant Email and Office 365 Applications: https://office.com/​
  • Alliant Room Scheduling: www.aaiscloud.com/AlliantInternationalU/Default.aspx
  • Alliant Student Hub: https://alliantintluni.sharepoint.com/sites/StudentHub​
  • Alliant Wireless Network Connectivity: Alliant Wi-Fi
  • Alumni Impact: https://alliant.alumnifire.com/
  • Bookstore Login: bncvirtual.com/alliant     Bookstore Support: bncvirtual.com/vb_contact.php
  • Brainfuse Online Tutoring: https://home.brainfuse.com/
  • Campuses Network Status https://ithelp.alliant.edu/status
  • Canvas Learning Management System: https://ithelp.alliant.edu/canvas.html
  • Career Services: https://alliantintluni.sharepoint.com/sites/CSStudent
  • CNS Help Resources: alliantintluni.sharepoint.com/IT/SitePages/CampusNexus-Student-Information-&-Training.aspx
  • Data Warehouse Project: https://alliantintluni.sharepoint.com/IT/SitePages/dataproj.aspx
  • Faculty - Attendance, Grades and Rosters Information - https://alliantintluni.sharepoint.com/provost/SitePages/teachtools.aspx
  • Insight Advance - https://help.insightadvance.com
  • Institutional Review Board (IRB) Info: https://continuinged.alliant.edu/browse/irb/
  • Library Services: https://library.alliant.edu​
  • Name Change Request Form: https://forms.office.com/r/E9AXPSppG0
  • Parking Information and Permit Requests: https://ithelp.alliant.edu/parking
  • Phone Portal: https://phoneware.uccommportal.com
  • ProfHire Adjunct Onboarding: https://alliantintluni.sharepoint.com/provost/SitePages/ProfHire.aspx
  • Qualtrics: https://s.qualtrics.com
  • SPSS: https://ithelp.alliant.edu/spss
  • Student / Faculty Portal: https://portal.alliant.edu
  • Teaching Channel: https://ithelp.alliant.edu/teaching-channel.html
  • Textbooks: alliantintluni.sharepoint.com/sites/AAStudent/SitePages/texts.aspx
  • Turnitin: ithelp.alliant.edu/turnitin.html
  • UKG (formerly Ultipro): https://e12.ultipro.com
  • Zoom Web Conferencing Information: https://ithelp.alliant.edu/zoom
  • 1098Ts: https://www.ecsi.net

Library related issues: Please contact your home library or library@alliant.edu
Nexonia related issues: Please contact finance@alliant.edu
UKG (formerly UltiPro) or ProfHire related issues: Please contact hrstaff@alliant.edu
EverFi related issues: Please refer to support.everfi.com

Password Info

Password Policy: 
To ensure account security, Alliant International University's password policy requires all users to change their respective passwords every 180 days. This password change will impact the Alliant network, CNS portal, Email (Office 365) Canvas and Zoom. 
  
Your password must have at least 12 digits and contain one upper case letter, one lower case letter, one number, and one special character (i.e. &, $,*). You cannot use any of your five previous passwords. 
   
First Time Login:
If you are logging into the Alliant systems for the first time, you will have received an e-mail with instructions to change your password.   
The link below will allow first-time Alliant users to reset their passwords: 
https://account.activedirectory.windowsazure.com/ChangePassword.aspx 
 
Password Expiration: 
If you have been able to login to your account before and have not forgotten your password, your password may have expired.  
To ensure account security, Alliant International University's password policy requires all users to change their respective passwords every 180 days.   
You may use the below link to reset your password. 
https://account.activedirectory.windowsazure.com/ChangePassword.aspx 
  
Change your password from the Office 365 portal 
Use this method if you normally access your applications through the Office portal: 
1.   Sign in to your Office 365 account with your current credentials.
2.   Select your profile icon on the upper-right side, and then select My account. 
3.   Select Manage Security & privacy > Password. 
4.   Enter your old password, create new password, confirm new password, and then select Submit.

In case you forgot your password, use the Self-Service Password Reset (SSPR) following this link.

Please note, if you are not registered for SSPR and you don't know or forgot your password, you need fill and submit this form.

This website uses marketing and tracking technologies. Opting out of this will opt you out of all cookies, except for those needed to run the website. Note that some products may not work as well without tracking cookies.

Opt Out of Cookies
 
This website and content is maintained by the department of Information Technology and is the property of Alliant International University. Please submit any comments or suggestions to support@alliant.edu

ithelp.alliant.edu
is property of
Alliant International University

Picture

Contact the IT Helpdesk at:
support@alliant.edu
858.635.4355