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Access Alliant Five9 HTML5 Software Phone
​*Bypass Salesforce Integration


​Note: The HTML Software Phone is not connected to Alliant SalesForce. You need manually update your customer contact record.

  • Clear your browser cache. The example below is with using Chrome on MacOS.
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  • Restart your browser.
  • Go to to: login.five9.com/
  • Enter your Alliant Five9 Username and Password and then select LOG IN. If you need help with your credentials, please submit a Technical Support Request at https://ithelp.alliant.edu/
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  • From the Agent menu, select the down arrow and then choose Web (HTML5).
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  • Enter your Alliant Five9 Station ID and then select Next. If you don't know your Station ID, please submit a Technical Support Request at https://ithelp.alliant.edu/
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  • After successful login, choose "Ready (Voice, VM)" from the dropdown menu.
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You can now use the Alliant Five9 HTML5 Software Phone to make outbound calls, or to accept incoming calls.

​Note: The HTML Software Phone is not connected to Alliant SalesForce. You need manually update your customer contact record.

ithelp.alliant.edu
is property of
Alliant International University

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Contact the IT Helpdesk at:
ithelp@alliant.edu
858.635.4355