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  • 🔍

Reset Alliant's Cisco SPA502G and SPA514G VoIP Phones to Factory Defaults


On the phone press the menu button.
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Scroll down until you highlight submenu "Factory Reset"​.
​Press "Select".
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Press "OK".
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The phone will reset with the following messages.
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Wait until the that screen shows up on the phone.
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Press the "menu" button.
Scroll down to submenu "Network".
​Press "Select".
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Under "Current IP" field you'll see the IP address of the phone. Remember it, or write it down.
​You'll need it in order to continue with the reset procedure.
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  • In a browser enter the IP the phone address.
  • Click on "Admin Login".
  • Click on "Advanced".
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  • Click on "Provisioning".
  • Replace the string under "Profile rule" with:

​tftp://prov1.microtech-tel.net/phones/Arist/spa$MA.xml​

  • ​Press "Submit All Changes" button.
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The following message will show up in your browser.
​Wait for approx 1 min until the phone reboots.
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Press the "menu" button on the phone.
Scroll down to highlight submenu "Reboot".
​Press "Select".
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Press "OK" to reboot the phone.
Once the phone is back, wait for a couple of seconds and it will reboot on its own once again.

That completes the procedure.
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Contact the IT Helpdesk at:
ithelp@alliant.edu
858-635-4355