Satisfaction Survey

Alliant Information Technology

858-635-4355

Information Technology - Customer Satisfaction Survey

Please take a few moments to provide the Information Technology department feedback for the services we deliver and the information available on this web site.

Name: (Optional) *

First

Last

* Indicates required field

Campus Location: *

Alliant Affiliation: *

The following questions pertain to our Classroom and Computer Lab Technology services. Please enter the response that best reflects your opinion.

I have requested Classroom Technology training from the IT department *

Yes No Someone other than Information Technology personnel Not Applicable

I am satisfied with the quality, content and professionalism of my Classroom Technology training: *

The Classroom Technology materials posted on the Information Technology web site are helpful: *

I was able to find an answer to my Classroom Technology question(s) by using the IThelp web site: *

Yes No Not Applicable

I am satisfied with the Classroom Technology service I receive when contacting Information Technology: *

Please enter any comments or suggestions you have regarding Clasroom Technology: *

The following questions pertain to our Zoom Web Conferencing services. Please enter the response that best reflects your opinion.

I have received Zoom training from an Information Technology staff member: *

Yes No Someone other than Learning Technology personnel Not Applicable

I was able to find an answer to my Zoom question(s) by using the IThelp web site: *

Yes No Not Applicable

Please enter any comments or suggestions you have regarding Zoom: *

The following questions pertain to our Canvas Learning Management System. Please enter the response that best reflects your opinion.

I was able to find an answer to my Canvas question(s) by using the IThelp web site: *

Yes No Not Applicable

Please enter any comments or suggestions you have regarding Canvas: *

The following questions pertain to our Moodle Learning Management System. Please enter the response that best reflects your opinion.

I have received Moodle training from an Information Technology staff member: *

Yes No Someone other than Information Technology personnel Not Applicable

I was able to find an answer to my Moodle question(s) by using the IThelp web site: *

Yes No Not Applicable

Please enter any comments or suggestions you have regarding Moodle: *

The following questions pertain to our Qualtrics Online Survey services. Please enter the response that best reflects your opinion.

I was able to find an answer to my Qualtrics question(s) by using the IThelp web site: *

Yes No Not Applicable

I am satisfied with the Qualtrics service I receive when contacting Information Technology: *

Please enter any comments or suggestions you have regarding Qualtrics: *

The following questions pertain to our Special Events Audio/Visual services. Please enter the response that best reflects your opinion.

I have received Audio/Visual services training from an Information Technology staff member: *

Yes No Someone other than Information Technology personnel Not Applicable

I am satisfied with the quality, content and professionalism of my Audio/Visual training and/or support for my Special Event: *

I am satisfied with the Audio/Visual and/or Special Events service I receive when contacting Information Technology: *

Please enter any comments or suggestions you have regarding Audio/Visual and/or Special Events: *

The following questions pertain to our overall Support Material. Please enter the response that best reflects your opinion.

I was able to find an answer to my Support Question(s) by using theIThelp web site: *

Yes No Not Applicable

Please enter any comments or suggestions you have regarding any aspect of the Information Technology department that was not represented in previous responses: *

Submit

Information Technology - Customer Satisfaction Survey

ithelp.alliant.edu
is the property of
Alliant International University

Contact the IT Helpdesk at:
ithelp@alliant.edu
858-635-4355

Information Technology - Customer Satisfaction Survey

ithelp.alliant.edu is the property ofAlliant International University

Contact the IT Helpdesk at:ithelp@alliant.edu858-635-4355

ithelp.alliant.edu
is the property of
Alliant International University

Contact the IT Helpdesk at:
ithelp@alliant.edu
858-635-4355