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Alliant Information Technology SupportHelpdesk support is available Monday - Friday 7:30 am - 7:30 pm and Saturday 7:30 am - 3:30 pm
Navigating this site: If the Helpdesk menu, sub menu topics, or QuickLinks don't provide the information you need, please select the appropriate Helpdesk request form option below. |
Login and Technology Support Request Forms
Login Assistance Request
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Technology Support Request
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Project and Special Event Request Forms (Alliant employee access only)
Project or Special Event Request
QuickLinks
- Alliant Email and Office 365 Applications: https://www.office.com/
- Alliant Student Hub: https://alliantintluni.sharepoint.com/sites/StudentHub
- Brainfuse Online Tutoring: https://home.brainfuse.com/
- Canvas Learning Management System: https://ithelp.alliant.edu/canvas.html
- Career Impact: https://app.purplebriefcase.com/pb/account/login/
- Insight Advance - https://help.insightadvance.com
- Institutional Review Board (IRB) Info: https://alliantintluni.sharepoint.com/sites/IRBStudent
- Library Services: https://library.alliant.edu
- Moodle Learning Management System: https://elearning.alliant.edu
- Qualtrics: https://s.qualtrics.com
- SPSS: https://ithelp.alliant.edu/spss.html
- Student Accounts Payment Portal: https://payments.alliant.edu/
- Student / Faculty Portal: https://portal.alliant.edu
- Ultipro: https://e12.ultipro.com
- Zoom Web Conferencing Information: https://ltech.alliant.edu/zoom.html
- 1098Ts: https://www.ecsi.net
Password Info
Password Policy:
To ensure account security, Alliant International University's password policy requires all users to change their respective passwords every 180 days. This password change will impact the Alliant network, CNS portal, Email (Office 365) Canvas and Moodle.
Your password must have at least 12 digits and contain one upper case letter, one lower case letter, one number, and one special character (i.e. &, $,*). You cannot use any of your five previous passwords.
First Time Login:
If you are logging into the Alliant systems for the first time, you will have received an e-mail with instructions to change your password.
The link below will allow first-time Alliant users to reset their passwords:
https://account.activedirectory.windowsazure.com/ChangePassword.aspx
Password Expiration:
If you have been able to login to your account before and have not forgotten your password, your password may have expired.
To ensure account security, Alliant International University's password policy requires all users to change their respective passwords every 180 days.
You may use the below link to reset your password.
https://account.activedirectory.windowsazure.com/ChangePassword.aspx
Change your password from the Office 365 portal
Use this method if you normally access your applications through the Office portal:
1. Sign in to your Office 365 account with your current credentials.
2. Select your profile icon on the upper-right side, and then select My account.
3. Select Manage Security & privacy > Password.
4. Enter your old password, create new password, confirm new password, and then select Submit.
In case you forgot your password, use the Self-Service Password Reset (SSPR) following this link.
Please note, if you are not registered for SSPR and you don't know or forgot your password, you need fill and submit this form.
To ensure account security, Alliant International University's password policy requires all users to change their respective passwords every 180 days. This password change will impact the Alliant network, CNS portal, Email (Office 365) Canvas and Moodle.
Your password must have at least 12 digits and contain one upper case letter, one lower case letter, one number, and one special character (i.e. &, $,*). You cannot use any of your five previous passwords.
First Time Login:
If you are logging into the Alliant systems for the first time, you will have received an e-mail with instructions to change your password.
The link below will allow first-time Alliant users to reset their passwords:
https://account.activedirectory.windowsazure.com/ChangePassword.aspx
Password Expiration:
If you have been able to login to your account before and have not forgotten your password, your password may have expired.
To ensure account security, Alliant International University's password policy requires all users to change their respective passwords every 180 days.
You may use the below link to reset your password.
https://account.activedirectory.windowsazure.com/ChangePassword.aspx
Change your password from the Office 365 portal
Use this method if you normally access your applications through the Office portal:
1. Sign in to your Office 365 account with your current credentials.
2. Select your profile icon on the upper-right side, and then select My account.
3. Select Manage Security & privacy > Password.
4. Enter your old password, create new password, confirm new password, and then select Submit.
In case you forgot your password, use the Self-Service Password Reset (SSPR) following this link.
Please note, if you are not registered for SSPR and you don't know or forgot your password, you need fill and submit this form.
This website and content is maintained by the department of Information Technology and is the property of Alliant International University. Please submit any comments or suggestions to ithelp@alliant.edu.
